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Privacy Policy

Effective Date: 20-12-2024

River House Studio ("we," "our," or "us") is committed to protecting the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • Google Tag Manager

    We use Google Tag Manager to manage and deploy analytics and marketing tags on our website. This tool helps us understand website traffic and improve the user experience. Google Tag Manager does not collect personal data directly but may enable other tools to collect data. For more information, refer to Google's Privacy Policy.

  • Form Submissions

    When you fill out a form on our website (e.g., a contact or enquiry form), we collect the information you provide, such as:

    • Your name
    • Email address
    • Phone number
    • Any other details you include in the form
2. How We Use Your Information
  • To respond to your enquiries or requests submitted via our forms
  • To improve our website and services
  • To analyse website performance and user behaviour using Google Tag Manager
3. Data Sharing and Disclosure
  • We do not sell, rent, or trade your personal information to third parties.
  • We may share your data in the following cases:
    • With service providers who assist us in operating our website or providing our services (e.g., hosting providers, email platforms)
    • If required by law or to comply with legal obligations
4. Data Retention
  • Form submissions: We retain your submitted information only as long as necessary to fulfill the purposes outlined above or as required by law.
  • Analytics data: The retention period is determined by the settings of Google Analytics, managed via Google Tag Manager.
5. Your Rights
  • Access, update, or delete the personal information we hold about you
  • Withdraw consent to data processing (where applicable)
  • Lodge a complaint with a relevant data protection authority
6. Data Security
  • We implement appropriate security measures to protect your information from unauthorised access, disclosure, or misuse.
  • No system is entirely secure, and we cannot guarantee the absolute security of your data.
7. Third-Party Links
  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.
8. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us

By using our website, you consent to this Privacy Policy.

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